In order to make the most of their investment, organizations should establish continuous learning programs after going live. Most companies rather focus on training either at the start of their projects or right before their go-lives. On the other hand, we all know that turnover, new hires, and job transfers are common in everyday business. For growth-minded organizations, ongoing training is essential.

Traditionally, trainers have been focused on teaching a block of content. For example, how the Inventory Management module of Microsoft Dynamics 365 (D365) Finance and Operations works. The content would include the list of functions this module has, types of journals that can be created and posted, a variety of transactions that are created as a result, etc.

As the software deployment projects approach their go-live dates, project teams realize a daunting task facing them – training the large end-user community. We all know that for an implementation to be successful, the new solution needs to be correctly executed by the users. Unfortunately, most companies underestimate this challenge and allocate less time and resources to train their users. As a result, they increase the cost, time, and risk of their project.

Partners play a vital role in the Microsoft Dynamics 365 landscape. Their jobs are not easy. They need to take their customers through a painful change management process and deploy new technology without disrupting their business operations. Partners and customers rely on each other to make better decisions throughout the project. Having a well-informed party on the other side helps both parties in this long journey. This is where online training can help.